FAQs
Good questions, answered plainly.
Everything first-time patients tend to ask — about needles, coverage and what to expect. Still unsure? Call us; we'd rather talk it through.
Acupuncture stimulates specific points under the skin with very thin, sterile needles. It is part of Traditional Chinese Medicine and is used to relieve the symptoms of many health issues — from back pain and headaches to sleep, stress and fertility.
The needles are very fine, so most people feel nothing on insertion. You may notice a brief dull ache, numbness or heaviness at a point — the sign it is working. Most people find the session deeply relaxing and many fall asleep.
Yes, when practised by registered providers with single-use needles. Mild reactions such as a small bruise or feeling drowsy afterwards can occur and pass quickly. Let us know about pregnancy, medication or bleeding disorders before treatment.
Yes — for injuries caused by an accident. You need an ACC claim number from your GP, chiropractor or physiotherapist. You don't need a specific referral for acupuncture, and you can combine it with other treatments such as chiropractic or physiotherapy under the same claim.
Our neighbours, Conifer Grove Physio & Pilates, can help lodge an ACC claim.
Yes, under these providers:
- Southern Cross — Wellbeing One and Two with the Body Care Module, and Health Essentials plans
- Education Benevolent Society (EBS) — for members of, or people employed by, the listed education unions
- NZEI, PPTA, TEU, TIASA, ISEA, and the PSA University and Education Services Groups
Check your policy for session limits and excesses.
Acupuncture sessions run up to 60 minutes: a $20 co-payment with an accepted ACC claim, or $80 privately. Cupping is $40 for a 20-minute treatment. See the pricing page.
It depends on the condition. Acute injuries often respond within a few visits; long-standing or chronic conditions usually need a course of treatment. We'll give you an honest estimate after your first session.
Yes. We're open Monday to Saturday, and earlier or later appointments are available by arrangement — please call 09 298 6888 or 021 266 2533 to enquire.
Loose, comfortable clothing that can be rolled above the knees and elbows. Bring your ACC claim number if you have one, and a list of any medication. Try not to arrive on an empty stomach.
Who covers acupuncture.
Policies change — check your plan for session limits and excesses before you book.
| Provider | Plans / eligibility | Notes |
|---|---|---|
| ACC | Injuries caused by an accident | $20 co-payment per session with a claim number from your GP, physio or chiropractor |
| Southern Cross | Wellbeing One & Two with the Body Care Module; Health Essentials | Claim through My Southern Cross with our receipt |
| Education Benevolent Society (EBS) | Members of, or people employed by, the listed education unions | NZEI, PPTA, TEU, TIASA, ISEA, PSA University & Education Services Groups |
Book a visit
Still have a question?
Call during opening hours and speak to Don or Jane directly.